Services

Online Guest Service Directory

We are delighted to host you at our establishment and encourage you to peruse this site to familiarize yourself with our facilities and services to get the full benefit and enjoyment of your stay.

Click to view Directory

Centralized Service Centre

Across the road from Stone Cottages, guest can enjoy the use of a centralized service centre that is open seven days a week, offering a concierge service for tourist information, airport transfers and tours as well as assisting you with any other queries you may have.

Service Centre Hours : 07h00 - 23h00
Late arrivals can be arranged at an additional charge after hours.
 

Housekeeping

Our dedicated and supervised housekeeping team provide a daily refresh service from Monday to Saturday, as well as a linen and towel change after every 4th night. Housekeeping can be arranged at an additional charge on Sundays and public holidays.

Laundry and dry cleaning

Laundry and dry cleaning services are offered to all guests staying at Stone Cottages. For your convenience a laundry list and laundry bag is available in your unit and can be handed in at reception.
 

Emergency 24 Hour Control Room

Stone Cottages are part of the Village n Life Group who offers all guests access to the 24 hour Village n Life control room. The control room has direct access to the senior management of Village n Life, Embassy or Consulate offices, and other essential and emergency contacts.

Contact number: +27 (0)21 430 4100